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Privacy policy

Privacy Policy

PRIVACY AND SECURITY POLICY

Please make sure you have read our Terms and Conditions.  Capitalized terms and conditions used herein shall have the meanings ascribed thereto in the Terms and Conditions unless otherwise noted.

OUR PRIVACY COMMITMENT TO YOU

King of Clubs understands and respects your concern for privacy and the security of your personal information. At King of Clubs, we are committed to providing you with a secure and confidential experience. King of Clubs will not sell, lease or rent your personal information to a third party for any purpose. We collect only the information we need for the purposes we have identified to you.

WHEN DOES KING OF CLUBS COLLECT PERSONAL INFORMATION?

The personal information collected through the Web site is information submitted voluntarily by Users. King of Clubs collects your name and e-mail address when you request receipt of our e-mail newsletters and promotional offers.

From time to time, our Web site will request information from users via surveys or promotions (for example, contests and sweepstakes). Your participation in our surveys or promotions is completely voluntary. Contact information will be used to conduct prize drawings, and notify winners. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Web site.

HOW WILL KING OF CLUBS USE MY INFORMATION?

King of Clubs will use the information collected to:

- Allow you to become a King of Clubs member and participate in special promotions and contests.

- Improve content and product information by observing the overall customer usage of the features and pages on the site.

- Showcase the brands and products that King of Clubs customers want to take a closer look at, by analyzing customer usage of the product pages and categories.

WHO HAS ACCESS TO PERSONAL INFORMATION COLLECTED BY KING OF CLUBS?

King of Clubs strictly controls access to your personal information to only those employees who need this information in order to serve you or to employees who analyze our performance in order to measure and improve www.kingofclubs.ca.  Employees are kept up-to-date with regard to the privacy and security practices of King of Clubs.

We may use leading service providers to assist us with customer service or other key functions. We will only share information necessary for these service providers to perform their role in serving you and King of Clubs. These third parties will be required to sign a confidentiality agreement that binds them to keep all customer information confidential.

If you gain access to www.kingofclubs.ca  through another web site or portal, any information you shared with that web site or portal prior to visiting www.kingofclubs.ca  is not controlled by King of Clubs.

We will track and review statistics on the traffic directed to King of Clubs by other web sites or portals. Your personal information will not be shared with these third party organizations unless you specifically give us permission to do so.

From time to time, a third party may sponsor a contest or offer a service or promotion to www.kingofclubs.ca visitors. We will let you know if your personal information may be shared with that third party and you can choose whether or not you wish to participate prior to our sharing of any such personal information.

We may share general statistics about the performance of www.kingofclubs.ca with other reputable organizations. Your personal information cannot be identified from these statistics.

FRAUD PREVENTION

We do reserve the right to cooperate with law enforcement and other officials in the investigation requiring personal or account information. We may also report to other organizations about improper or unlawful user activities on www.kingofclubs.ca and this reporting may include disclosure of personal information related to those individuals conducting improper or unlawful activities.

DOES KING OF CLUBS USE COOKIES?

King of Clubs uses cookies to better understand user behaviour on the Web site and continually enhance the user experience with www.kingofclubs.ca. Your Web browser temporarily stores a small piece of information called a cookie on your hard drive. King of Clubs uses the cookie to recall information you gave us so you do not have to provide it when each time you visit www.kingofclubs.ca

LINKS

www.kingofclubs.ca contains links to other sites. Please be aware that King of Clubs is not responsible for the privacy practices of those other sites. Users of www.kingofclubs.ca should be aware when they leave www.kingofclubs.ca and should read the privacy policies of each visited web site which collects personally identifiable information. This Privacy and Security Policy applies only to www.kingofclubs.ca

YOUR CONSENT

By using www.kingofclubs.ca, you are specifically consenting to the collection, use, storage and disclosure of personal information by us, for the purposes set out in this policy.

OUR SECURITY COMMITMENT

We are committed to protecting the security of your information. Your personal information is always secure with us. But if you would prefer to use the phone, just call 1-902-569-5690, and one of our customer service associates will gladly assist you from 9 a.m. to 6 p.m. Atlantic Standard Time Monday to Friday or 9 a.m. to 5 p.m Atlantic Standard time on Saturdays. We are closed on Sundays and all statutory holidays.

Unfortunately no data transmission over the Internet can be guaranteed to be 100 per cent secure. Accordingly, while we strive to protect your personal information, we cannot warrant the security of the information you transmit to us, and you do so at your own risk. Once King of Clubs receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.

CHANGES TO THIS PRIVACY AND SECURITY POLICY

All changes will be posted on www.kingofclubs.ca to inform visitors of our commitment to Privacy and Security.

QUESTIONS OR COMMENTS

You may also direct any questions or comments regarding our Privacy and Security policy to a Customer Service Representative, call 1-902-569-5690 from 9 a.m. to 6 p.m. Atlantic Standard Time Monday to Friday or 9 a.m. to 5 p.m Atlantic Standard time on Saturdays.  We are closed on Sundays and all statutory holidays.